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FAQ

General

Do I Need to Pay for Samples?

  • Samples are free if they are standard stocked models and don’t require any customization. You’ll just need to provide your freight collect account (FedEx, DHL, TNT) to cover shipping costs.
  • If you don’t have a freight collect account, there will be a standard express fee.

What is Your Minimum Order Quantity (MOQ)?

  • Stocked models (1km and above) have no minimum order quantity.
  • Custom lengths, structures, or materials require a minimum order of 2km to 10km.

Inquiry

How Can I Get a Quote Quickly?

You can easily request a quote through our online service or by emailing us at info@pioneergoods.net. Our experts will respond within 1-12 hours.

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Contact Details

  • WhatsApp:+86 13556865969
  • Tel: +86 75533071317
  • Wechat: +86 13556865969
  • E-mail: info@pioneergoods.net
  • Web: www.pioneergoods.net

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WORKING HOURS

  • Monday to Friday: 9:00 AM – 6:00 PM
  • Saturday: 9:00 AM – 5:00 PM
  • (China Standard Time)

Chengzhongxin Building, NO 71,Jikang Rd,Kengzi Street,Pingshan District,Shenzhen City,GuangDong Province,China.

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